Are you the helpful and solution-oriented colleague we are looking for? Grab your chance and apply now as a Helpdesk Employee!

Our companies each distinguish themselves in their own areas with unique expertise and skills. In doing so, they help clients to perform better and achieve more. Our companies can join forces based on a passion for technology. By sharing knowledge and working together we make more social impact. Demcon management & support is a developer and producer of technology and innovative products that contribute to solutions for technical and social problems.

As a Helpdesk employee, you fulfill a dynamic role in which you provide both technical and advisory support to various aspects of our digital work environment.

Technical Support

Providing technical support for workplaces, laptops, mobile devices and meeting rooms.Troubleshoot hardware and software issues to ensure uninterrupted workflow.

Advising role

Act as an advisor to internal customers (colleagues) in the field of technological solutions and improvements.

Helpdesk management

Daily handling of the helpdesk mailbox, incidents and changes to ensure fast and effective support.

Management of Hybrid Environment

Perform daily management tasks in our hybrid environment, including O365, Azure AD, Active Directory, software distribution, Intune, Lansweeper, SharePoint, SentinelOne, Apple Business Manager, and more.

Installation and Configuration

Installing and configuring workstations, peripherals and software to create an optimal user experience.

Hardware management

Issuing, installing, replacing and repairing hardware, such as laptops, desktops, tablets and smartphones.Monitoring and managing hardware inventory and maintaining the Configuration Management Database (CMDB).

Monthly Server Maintenance

Perform monthly server maintenance to ensure optimal performance and security.

Service Desk Support

Providing 1st and 2nd line incident support to ensure smooth operation of the service desk.

• Minimum MBO 4 diploma in ICT.
• In possession of a driver's license.
• Speaking and writing the Dutch language is a requirement.

At Demcon we value a pleasant workplace. We have delicious coffee and free fresh fruit is ready for you every week. There is also a lot of personal attention and we discourage overwork because we know how important home is.

You can also count on:

• A good, competitive salary;
• 31 days off and 8% holiday allowance;
• A good pension scheme at Zwitserleven; 
• The opportunity to follow training and courses through the Demcon Academy with which you can further develop your knowledge;
• A laptop and phone from work;
• Cycling plan;
• Active staff association (monthly activities such as drinks and an annual Demcon weekend) and annual sporting events.

Do you have any questions about this position? We would be happy to answer them for you. Please call Martijn Keijzer (Director IT) on 088 - 115 2000 or send an email to Tom Hermans (Corporate Recruiter) at recruitment@demcon.com

Have we aroused your interest for the position of Helpdesk medewerker? Then we are looking forward to receiving your CV. You can apply via the application button.

Acquisition in response to this vacancy is not appreciated.